Gantrade has a quality policy aimed at providing products that consistently meet or exceed customer requirements. Our US and EU ISO 9001 certifications confirm that we operate a quality management system for the marketing, sales, and distribution of petrochemical-based products.
The International Standardization Organization created ISO 9001 as a standard for a quality management system. The standard relies on quality management principles such as strong customer focus, the role of top management, processes, and continuous improvement.
Companies that have a quality management system benefit in many ways. A quality management system can help companies define and communicate objectives, increase customer satisfaction, reduce inefficiencies, and identify risks. The certification process is not required, but it does offer assurance that a company has properly implemented quality standards.
Gantrade's quality policy recognizes that customers, employees, and suppliers drive our success. We are committed to ensuring that we meet or exceed the expected results. We measure our performance with metrics related to customer satisfaction, product and market diversification, and enhanced shareholder value.
Gantrade cares about our customer’s satisfaction and the quality of our products. Individuals can request access to a safety data sheet for any of our petrochemical products. For general questions or feedback, please contact us.
A quality policy is a statement that includes a company’s purpose, vision, quality objectives, and processes. Companies that seek ISO 9001 certification must establish and communicate a quality policy.
The responsibility for a quality management policy starts at the top with a company’s management. Ultimately, all employees play a role in ensuring compliance with the company’s quality policy and practices.
Companies are not required to participate in ISO 9001 certification. However, by participating in the voluntary program, companies show their commitment to quality improvement.
Compliance with ISO 9001 certification requires that companies create and document policies, processes, and procedures. Companies must have a quality policy that includes a commitment to quality and customer satisfaction.
To earn the certification, companies must have procedures that define who performs what processes. The company also must develop a quality management system that includes a process flowchart, work instructions, and records.